Frequently Asked Questions

The current trend in physical therapy is to treat a high volume of patients, which results in less individual attention. In fact, during most one-hour treatments, a patient will only spend 15 minutes with a physical therapist because the therapist sees multiple patients simultaneously. ROC Physical Therapy, P.C. charges for each visit up front but will provide you with paperwork that will allow you to submit your visits to your insurance company. Most of our clients received reimbursement in some amount, up to 100%, but ROC Physical Therapy, P.C. does not guarantee reimbursement. We can provide discount packages when multiple visits are required. Contact us to discuss cost and discount packages.

ROC Physical Therapy, P.C. does not accept workers compensation or no fault.

Yes, physical therapy is a covered expense under your HSA/FSA. Just bring in your HSA/FSA card to your appointment!

We only schedule one patient at a time to provide you with our undivided attention. Typical sessions are about 60 minutes.

You don’t need a physician’s prescription to schedule physical therapy in NYS for the first 30 days/10 visits. If during your visit your therapist determines that physical therapy is not appropriate for your condition, our Doctors of Physical Therapy will refer you to the proper specialist for treatment.

Please bring a photo ID, any medical paperwork, including a prescription if you have one from your MD (not required), that you may have regarding your injury/symptoms, loose-fitting clothing, and sneakers.

Credit/HSA/FSA, cash and checks made out to ROC Physical Therapy, P.C.